Cubbihttps://www.cubbicars.co.za/info/faqs
CUBBI
FREQUENTLY ASKED QUESTIONS
Frequently asked questions when selling your vehicle to Cubbi.
Q: Can I have my car appraised online?
A: No, unfortunately not, as an online appraisal would not be accurate. It is necessary for Cubbi to conduct a physical inspection of your car and take it for a test drive to provide an all-inclusive assessment of its value.
Q: Do I have to make an appointment for an appraisal?
A: Although it is not mandatory, we highly recommend scheduling an appointment before visiting us for an appraisal. Our team members may have their hands full attending to other customers, and we would hate to keep you waiting or make you feel unvalued. By arranging a specific time, we can guarantee that one of our specialists is able to give you their undivided attention.
Q: What if it isn't possible for all titleholders to be present during the appraisal?
A: If all titleholders cannot attend, kindly reach out to us to speak with one of our vehicle-purchase representatives. They will analyse your situation and offer suggestions on what can be done. In some cases, we may approve the use of a power of attorney, which authorises another individual to sign on behalf of the titleholder. If one of the titleholders has passed on, you'll need to transfer the car into your name before selling it to us. This can be done at your local vehicle registration office, where you can present the title and related documents.
Q: What exactly is a bank draft?
A: A bank draft is a form of bank-issued check that assures the recipient that the funds are guaranteed and available. To access the money, the check must be deposited rather than cashed. Before accepting a bank draft, it is prudent to seek advice from your bank regarding its policy on holding funds.
Q: Is it permissible to sell my leased car?
A: In most instances, it is possible to sell your leased car just as you would with any other financed vehicle. We'll assess its value and contact your leasing company to obtain a payoff quote while handling any equity available to you. However, keep in mind that some leasing firms may prohibit you from selling your car before the lease has expired.
Q: What if my car has a lien on it?
A: If there is a lien on your vehicle, we will need to communicate with your lien holder to obtain a 15-day payoff. It is essential to provide us with the name and contact information of your lien holder, and we will contact them during regular business hours to negotiate.
Frequently asked questions when buying a vehicle from Cubbi.
Q: Which warranty, service or maintenance plans will apply to my vehicle?
A: Depending on which vehicle you buy, any or all of these may apply. Different plans cover different vehicles, and the dealer from whom you buy the vehicle will be the one to give you full details on what will be applicable or available to you, depending on the vehicle itself.
Q: Should I be buying a New or Pre-owned vehicle?
A: Here's how to tell:
Step 1
- You will need to review your current and immediate-future personal and financial circumstances.
Step 2
- Determine your vehicle requirements:
- Cost: how much can you spend on your vehicle?
- Aesthetics: what interior and exterior look and feel do you want?
- Safety: which vehicle safety features must be included?
- Fuel consumption: consider the average fuel consumption in relation to your travelling budget.
- Warranty, Maintenance or Service Plan: what is already included with the vehicle purchase price?
- Comfort: What do you require? Does the car have electric windows and mirrors, auto lights, etc?
- Performance: for what purpose do you need the vehicle? The purpose will indicate the performance level needed.
Step 3
- Consider some of the benefits of a new vehicle versus a pre-owned vehicle.
New vehicle pros
- You can choose optional extras, and you have more freedom of choice
- Full manufacturer's warranty
- Latest technology
- Low maintenance cost
Pre-owned vehicle pros
- Lower price
- All Cubbi Pre-owned vehicles undergo stringent checks. You can also purchase an optional warranty.
Whether you choose a New or Pre-owned vehicle, at Cubbi, we will do our best to help you find the ideal solution for you, within our vast range of vehicles available nationwide.
Important documents when buying a vehicle.
What documentation should I take with me to the Cubbi pod when I want to buy a vehicle?
Fully employed private individuals:
- Your valid and original driver's licence
- Your original ID
- Proof of your residential address, i.e., a water and electricity bill not older than 3 months.
- Your banking details.
- Proof of income, i.e., latest payslips and/or bank statements stamped by the bank (3 months)
Companies:
- CK Documents/CM29
- Valid and original certified copies of member/director(s) IDs
- 4 months' original bank statements issued by the bank and stamped.
- FICA document for the company and for all members/directors not older than 3 months
- A letter on the company letterhead signed and authorising the proxy of the company to sign any relevant documentation pertaining to the registration of the vehicle.
- Company to be registered and issued with a traffic register number from the licensing department.
- Latest audited financials and management accounts for the last six months.
- Valid and original CIPRO certificate indicating that the company is still active.
Sole proprietor:
- Valid ID and driver's licence
- 4 months' original bank statements issued by the bank and stamped.
- Letter from a registered accountant stating the owner of the company and average net earnings for the last six months.
- FICA document not older than 3 months
Trade-in:
- Copy/original of Natis certificate (registration documents)
- Valid settlement letter from a financial institution
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